California Phones


Free Specialized Phones Make It Easier

to Hear, Dial, and Call.

  • More than 90 specialized phones and devices for people with diminished hearing, mobility, vision, motor control, speech, and Parkinson’s-related conditions are available at no cost from the state’s California Telephone Access Program (CTAP), a part of the California Public Utilities Commission’s Deaf and Disabled Telecommunications Program (DDTP).
  • This Free Program is a vital service—keeping people connected with family, friends, caregivers, business associates, and others. Applying for a California Phone is easy. Just ask your doctor to certify your disability by signing a simple application form, submit your application, then choose to have your new equipment delivered, or stop by your nearest Service Center
  • California Phones have many features, such as speakerphones for hands-free operation. These phones are from top manufacturers and have all been tested by our equipment advisory board.
  • Through the California Relay Service (CRS) and Speech-to-Speech (STS), the DDTP also provides free-of-charge assistance for those whose speech is difficult to understand over the telephone. By dialing 7-1-1, a Communications Assistant (CA) assists the caller with a speech impairment in successfully managing a call. For more information, visit and look for “Relay Calls” in the menu bar.
  • Learn more about the Equipment Program by calling 1-800-333-7900 or visit If you need help getting certified just, ask a customer service representative. There is no cost, age,  or income requirement for this state program, so there is no reason not to stay connected.


Visit a California Phones Service Center near you

or call toll free 1-800 806-1191

Glendale 425 West Broadway, Suite 105, Glendale CA 91204 Monday through Friday 9AM – 6PM (excluding holidays) Riverside 2002 Iowa Avenue, Suite 106, Riverside CA 92507 Monday through Friday 9AM – 6PM (excluding holidays) San Diego 1455 Frazee Road, Suite 406, San Diego CA 92108 Monday through Friday 9AM – 6PM (excluding holidays) Santa Ana 2677 N. Main Street, Suite 130, Santa Ana CA 92705 Monday through Friday 9AM – 6PM (excluding holidays) Santa Barbara Inside the Independent Living Center 423 W. Victoria Street, Santa Barbara CA 93101 Limited Hours: 2nd & 4th Wednesday of Each Month 9AM-Noon (Closed Noon-1PM), 1PM-3PM, excluding holidays