California Phones


Free Specialized Phones Make It Easier

to Hear, Dial, and Call.

More than 90 specialized phones and devices for people with diminished hearing, mobility, vision, motor control, speech, and Parkinson’s-related conditions are available at no cost from the state’s California Telephone Access Program (CTAP), a part of the California Public Utilities Commission’s Deaf and Disabled Telecommunications Program (DDTP).

This free Program is a vital service—keeping people connected with family, friends, caregivers, business associates, and others. Applying for a California Phone is easy. Just ask your doctor to certify your disability by signing a simple application form, submit your application, then choose to have your new equipment delivered, or stop by your nearest Service Center.

California Phones have many features, such as speakerphones for hands-free operation. These phones are from top manufacturers and have all been tested by our equipment advisory board.

Through the California Relay Service (CRS) and Speech-to-Speech (STS), the DDTP also provides free-of-charge assistance for those whose speech is difficult to understand over the telephone. By dialing 7-1-1, a Communications Assistant (CA) assists the caller with a speech impairment in successfully managing a call. For more information, visit and look for “Relay Calls” in the menu bar.

Learn more about the Equipment Program by calling 1-800-333-7900 or visit If you need help getting certified just, ask a customer service representative. There is no cost, age,  or income requirement for this state program, so there is no reason not to stay connected.



Visit a California Phones Service Center near you

or call toll free 1-800 806-1191

Glendale 425 West Broadway, Suite 105, Glendale CA 91204 Monday through Friday 9AM – 6PM (excluding holidays) Riverside 2002 Iowa Avenue, Suite 106, Riverside CA 92507 Monday through Friday 9AM – 6PM (excluding holidays) San Diego 1455 Frazee Road, Suite 406, San Diego CA 92108 Monday through Friday 9AM – 6PM (excluding holidays)  Santa Ana 2677 N. Main Street, Suite 130, Santa Ana CA 92705 Monday through Friday 9AM – 6PM (excluding holidays) Santa Barbara Inside the Independent Living Center 423 W. Victoria Street, Santa Barbara CA 93101 Limited Hours: 2nd & 4th Wednesday of Each Month 9AM-Noon (Closed Noon-1PM), 1PM-3PM, excluding holidays


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