California Phones | The Wellness Village · Parkinson's Resource Organization

California Telephone Access Program

Free Specialized Phones Make It Easier to Hear, Dial, and Call.

  • More than 90 specialized phones and devices for people with diminished hearing, mobility, vision, motor control, speech, and Parkinson’s-related conditions are available at no cost from the state’s California Telephone Access Program (CTAP), a part of the California Public Utilities Commission’s Deaf and Disabled Telecommunications Program (DDTP).
  • This Free Program is a vital service—keeping people connected with family, friends, caregivers, business associates, and others. Applying for a California Phone is easy. Just ask your doctor to certify your disability by signing a simple application form, submit your application, then choose to have your new equipment delivered, or stop by your nearest Service Center
  • California Phones have many features, such as speakerphones for hands-free operation. These phones are from top manufacturers and have all been tested by our equipment advisory board.
  • Through the California Relay Service (CRS) and Speech-to-Speech (STS), the DDTP also provides free-of-charge assistance for those whose speech is difficult to understand over the telephone. By dialing 7-1-1, a Communications Assistant (CA) assists the caller with a speech impairment in successfully managing a call. For more information, visit and look for “Relay Calls” in the menu bar.
  • Learn more about the Equipment Program by calling 1-800-333-7900 or visit If you need help getting certified, just ask a customer service representative. There is no cost, age,  or income requirement for this state program, so there is no reason not to stay connected.

Products and/or Services Available

  • Voice-Amplified Phones
  • Phones for Tremors
  • Memory-Dial Phones

Contact Us

Parkinson's Resource Organization
74785 Highway 111
Suite 208
Indian Wells, CA 92210

Local Phone
(760) 773-5628

Toll-Free Phone
(877) 775-4111

General Information


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Updated: August 16, 2017